We were in town shopping at a competitors, and was not happy with the service and attitude we received. On our way home, we stopped in to FreshAuto and Emma came out to meet us in the parking lot. She answered all the questions we had and within a few minutes we were test driving the truck that we eventually purchased. They even played Paw Patrol on the TV for our kids so the adults could sort out the paper work.
I live an hour and a half away and required the truck for a certain time and day. They had no problems meeting that time.
When I did arrive to pick up our truck, everything was done quickly and professionally. The truck was fully detailed and ready to roll! We were in and out within a half an hour. I would (and already have) recommended them to friends and family. Stop by and see what they can do for you! Just don't buy any Audi SUV's until my wife picks hers out! ;-)
Thank you FreshAuto and Thank you Emma!
- A friendly, casual sales atmosphere. I never felt pressured to accept any add-on packages or charges, or to complete a deal at all.
- All the charges to be laid out clearly and included in the advertised price.
Nothing is hidden in fine print.
- Great Communication. Keith was able to quickly respond to any questions I had via text message.
- Average vehicle prep time. Mine was 2.5 business days from signing to keys in hand.
- Flexibility. They are 100% firm on their no haggle policy.
- To meet the manager. All dealings are through the sales associate.
Will come again when need a new used car.
I HIGHLY recommend Emma Douglas and the Fresh Auto team for any used car purchases!
buying a vehicle go quite smoothly.
I would recommend looking at this dealership when considering
purchasing a vehicle.
FreshAuto‘s parts department has been proud to serve Ingersoll over the years. We have helped countless drivers find the parts they need for their vehicles. Our pledge to superior customer service means that every visit or inquiry to our parts department is met with unparalleled enthusiasm and skill to help you find exactly what you need. FreshAuto is partnered with its sister dealership Glassford Motors to provide exceptional service for its customers.
We carry a vast stock of carefully inspected and certified parts for most vehicles. If there is something we don’t have in stock, we will promptly place an order and have it in-store typically within a few business days. We only carry top quality parts, so you can rest assured that you’re getting the best with FreshAuto‘s parts department.
Our parts experts are highly trained and knowledgeable about newer and older models. We make it a point to exceed your expectations by matching years of automotive knowledge with friendly, courteous customer service. Whether you need a component for a 2002 or a 2016, our parts experts can help you find precisely what you’re looking for.
You can have confidence in us. Our parts are backed by warranty, and have been professionally inspected to ensure the best quality. We carry the same quality parts as the manufacturer, and we will always do our best to provide exact colour matching and precision fit for your vehicle. Our commitment to quality and service means you can rest easy knowing your vehicle is in safe and capable hands.